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AMI Travel customer satisfaction survey

Hello,

Please take a few minutes of your time to fill in the following survey. Visit our website : www.amitravel.my or Contact Us at +603-8925 0811 / +607-550 0045

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Please confirm your gender:

Why did you choose us over other travel agents?

Which method did you use when ordering from us?

How would you rate our sales team against the following statements?

Which mode of travel did you choose?

How would you rate the quality of the bus service provided?

Please mark: 1 - Excellent, 5 - Worst

How would you rate the quality of your flight?

Please mark: 1 - Excellent, 5 - Worst

How would you rate the quality of your accomodation?

Please mark: 1 - Excellent, 5 - Worst

Were you offered the following services prior to travel?

How satisfied were you with the level and quality of service surrounding your trip?

From your front door until your return, How would you rate your trip overall?

What was your overall impression of the following:

Please mark: 1 - Excellent, 5 - Worst

Which type of travel do you prefer to buy?

What is your first consideration when purchasing a holiday?

Please answer the following few questions based on your experience using us:

If you used us again would you change anything? Please tell us in your own words:

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