{"id":4096,"date":"2020-02-25T08:50:20","date_gmt":"2020-02-25T07:50:20","guid":{"rendered":"http:\/\/blog-cz.survio.com\/?p=4096"},"modified":"2021-09-27T16:30:34","modified_gmt":"2021-09-27T14:30:34","slug":"case-study-jak-si-mobelix-zjednodusil-mereni-spokojenosti-zamestnancu","status":"publish","type":"post","link":"https:\/\/blog-cz.survio.com\/pripady-uziti\/survio-pro-hr\/case-study-jak-si-mobelix-zjednodusil-mereni-spokojenosti-zamestnancu\/","title":{"rendered":"Case Study: Jak si M\u00f6belix zjednodu\u0161il m\u011b\u0159en\u00ed spokojenosti zam\u011bstnanc\u016f."},"content":{"rendered":"\n

\"M\u00f6belixM\u00f6belix<\/a>, mezin\u00e1rodn\u00ed s\u00ed\u0165 prodejen n\u00e1bytku a bytov\u00fdch dopl\u0148k\u016f, pat\u0159\u00edc\u00ed k rakousk\u00e9mu koncernu XXXLutz, nab\u00edz\u00ed modern\u00ed n\u00e1bytek pro modern\u00ed z\u00e1kazn\u00edky. Jejich viz\u00ed je p\u0159i neust\u00e1l\u00e9m sledov\u00e1n\u00ed trend\u016f zprost\u0159edkov\u00e1vat z\u00e1\u017eitek z n\u00e1kupu spojen\u00fd s emoc\u00ed, p\u0159in\u00e1\u0161et inspiraci a zachovat si lidsk\u00fd p\u0159\u00edstup.<\/h4>\n

V\u00ddZVA: Sn\u00e1ze z\u00edskat hodnocen\u00ed zam\u011bstnanc\u016f a podpo\u0159it jejich loajalitu<\/strong><\/h2>\n

Odd\u011blen\u00ed person\u00e1ln\u00edho rozvoje a Employer branding v M\u00f6belixu moc dob\u0159e v\u00ed, jak d\u016fle\u017eit\u00e9 je, v\u011bnovat se m\u011b\u0159en\u00ed spokojenosti zam\u011bstnanc\u016f<\/strong> a z\u00edsk\u00e1vat od nich feedback<\/strong>. Pravideln\u00e1 zp\u011btn\u00e1 vazba<\/strong> m\u00e1 pozitivn\u00ed dopad na efektivitu HR aktivit. Sni\u017euje fluktuaci<\/strong> zam\u011bstnanc\u016f, zvy\u0161uje<\/strong> jejich efektivitu<\/strong> a posiluje loajalitu<\/strong>. Pravideln\u011b se proto m\u011b\u0159\u00ed na v\u0161ech prodejn\u00e1ch M\u00f6belix od Karlov\u00fdch Var\u016f a\u017e po Ko\u0161ice. P\u016fvodn\u00ed offline postup v podob\u011b vypl\u0148ov\u00e1n\u00ed pap\u00edrov\u00fdch dotazn\u00edk\u016f p\u0159\u00edmo na pobo\u010dk\u00e1ch byl v\u0161ak nesnesiteln\u011b komplikovan\u00fd a \u010dasov\u011b n\u00e1ro\u010dn\u00fd. P\u0159es 1400 vypln\u011bn\u00fdch formul\u00e1\u0159\u016f se muselo sv\u00e1\u017eet do Brna a zpracov\u00e1vat ru\u010dn\u011b v Excelu. <\/span>\u201cNad manu\u00e1ln\u00edm vyhodnocen\u00edm jedin\u00e9 fili\u00e1lky jsem d\u0159\u00edve str\u00e1vila 1-2 cel\u00e9 dny. <\/span>Online dotazn\u00edkov\u00e1 platforma Survio<\/strong><\/a>, kde jsou data dostupn\u00e1 ihned, tak p\u0159edstavovala ide\u00e1ln\u00ed \u0159e\u0161en\u00ed\u201d, vysv\u011btluje Mark\u00e9ta Va\u0148kov\u00e1 z odd\u011blen\u00ed Employer branding.<\/span><\/p>\n

\u0158E\u0160EN\u00cd: Prov\u00e1d\u011bt m\u011b\u0159en\u00ed pomoc\u00ed online dotazn\u00edk\u016f<\/strong><\/h2>\n

Skv\u011bl\u00fd pom\u011br ceny a v\u00fdkonu, dopln\u011bn\u00fd ochotn\u00fdm p\u0159\u00edstupem, byl pro M\u00f6belix rozhoduj\u00edc\u00edm faktorem pro zapo\u010det\u00ed spolupr\u00e1ce se Surviem. Podle Va\u0148kov\u00e9 byla implementace snadn\u00e1 a intuitivn\u00ed<\/strong>: \u201cSurvio n\u00e1m do startu pomohlo p\u00e1r u\u017eite\u010dn\u00fdmi radami a tipy a dnes ji\u017e pr\u00e1ce se syst\u00e9mem prob\u00edh\u00e1 bez probl\u00e9m\u016f. V\u0161e, s \u010d\u00edm si p\u0159\u00edpadn\u011b nejsme jist\u00ed, dohled\u00e1me v n\u00e1pov\u011bd\u011b<\/strong>. Kdy\u017e poprv\u00e9 do\u0161lo na vyhodnocov\u00e1n\u00ed nasb\u00edran\u00fdch dat, Survio n\u00e1m ochotn\u011b poradilo, jak dotazn\u00edk vyladit k dokonalosti\u201d. Spr\u00e1vn\u00e9 nastaven\u00ed proces\u016f vyhodnocen\u00ed a interpretace v\u00fdsledk\u016f umo\u017e\u0148uje M\u00f6belixu efektivn\u011b vyu\u017e\u00edvat nasb\u00edran\u00e1 data a prov\u00e1d\u011bt i pokro\u010dilej\u0161\u00ed anal\u00fdzy.<\/strong><\/span><\/p>\n

\n

\"M\u00f6belix<\/p>\n

\u201c<\/span><\/i>Survio je jednoduch\u00e9, intuitivn\u00ed a spl\u0148uje p\u0159esn\u011b moje p\u0159edstavy o tom, jak by m\u011bl takov\u00fd syst\u00e9m na online dotazov\u00e1n\u00ed fungovat.<\/i><\/b>\u201d<\/span><\/i><\/h3>\n

Mark\u00e9ta Va\u0148kov\u00e1, Recruitment & Employer branding M\u00f6belix<\/a><\/strong> – Definuje a prezentuje to, v \u010dem je M\u00f6belix jako zam\u011bstnavatel unik\u00e1tn\u00ed. Chce tak p\u0159it\u00e1hnout do team\u016f nov\u00e9 kolegy, kter\u00fdm firemn\u00ed kultura M\u00f6belixu sedne a budou m\u00edt chu\u0165 posouvat se d\u00e1l. Nach\u00e1z\u00ed nov\u00e9 cesty k tomu, jak b\u00fdt lep\u0161\u00ed zam\u011bstnavatel.<\/em><\/p>\n<\/div>\n

P\u0158\u00cdNOS: Feedback a snadn\u011bj\u0161\u00ed identifikace probl\u00e9m\u016f p\u0159i sn\u00ed\u017een\u00ed n\u00e1klad\u016f<\/strong><\/h2>\n

Dotazn\u00edky tvo\u0159\u00ed odd\u011blen\u00ed person\u00e1ln\u00edho rozvoje. Rapidn\u00ed usnadn\u011bn\u00ed procesu pr\u00e1ce s dotazn\u00edky<\/strong> nyn\u00ed dovoluje jejich \u0161ir\u0161\u00ed vyu\u017eit\u00ed. Mimo spokojenost zam\u011bstnanc\u016f tak zji\u0161\u0165uj\u00ed i vyu\u017eit\u00ed n\u00e1stroj\u016f person\u00e1ln\u00edho rozvoje, spokojenost s pr\u016fb\u011bhem n\u00e1v\u0161t\u011bv zam\u011bstnanc\u016f centr\u00e1ly na pobo\u010dk\u00e1ch a spokojenost nov\u00e1\u010dk\u016f. Nejv\u011bt\u0161\u00ed v\u00fdpomoc\u00ed jsou M\u00f6belixu automaticky generovan\u00e9 reporty<\/strong>. V\u0161e nyn\u00ed zvl\u00e1d\u00e1 zpracov\u00e1vat jeden \u010dlov\u011bk, co\u017e \u0161et\u0159\u00ed jak \u010das a energii, tak n\u00e1klady<\/strong>.<\/span><\/p>\n

 \u201cEvidujeme minim\u00e1ln\u011b 50% \u00fasporu \u010dasu<\/strong>, ale i energie<\/strong> a v neposledn\u00ed \u0159ad\u011b tak\u00e9 obrovskou \u00fasporu pap\u00edru<\/strong> \u2013 dodnes se s podivem d\u00edv\u00e1m na stohy pap\u00edrov\u00fdch dotazn\u00edk\u016f z d\u0159\u00edv\u011bj\u0161ka, kter\u00e9 n\u00e1m le\u017e\u00ed archivov\u00e1ny ve sk\u0159\u00edni. V Surviu m\u00e1m p\u0159itom ve\u0161ker\u00e1 data k dispozici minimalisticky a na p\u00e1r klik\u016f<\/strong>\u201d, tvrd\u00ed Va\u0148kov\u00e1. <\/span>\u201cR\u00e1di vyu\u017e\u00edv\u00e1me i p\u0159izp\u016fsoben\u00ed designu dotazn\u00edku<\/strong>, p\u016fsob\u00ed tak osobn\u011bj\u0161\u00edm dojmem. Dotazn\u00edk spokojenosti sd\u00edl\u00edme na na\u0161em facebooku<\/strong> a pl\u00e1nujeme vyzkou\u0161et e-mailovou rozes\u00edlku<\/strong>, abychom vid\u011bli, kolik lid\u00ed si dotazn\u00edk otev\u0159elo a kolik jej dokon\u010dilo\u201d, dod\u00e1v\u00e1 Va\u0148kov\u00e1.<\/span><\/p>\n

\n

D\u00edky Surviu dok\u00e1\u017eeme:<\/strong><\/h2>\n
    \n
  • u\u0161et\u0159it minim\u00e1ln\u011b 50 % \u010dasu<\/strong> na tvorbu a zpracov\u00e1n\u00ed pr\u016fzkumu.<\/li>\n
  • sledovat, zda <\/span>procesy<\/b>, nastaven\u00e9 teoreticky, <\/span>funguj\u00ed i v praxi<\/b>. <\/span><\/li>\n
  • okam\u017eit\u011b <\/span>zjednat n\u00e1pravu<\/b>, d\u00edky snadn\u011bji z\u00edskan\u00e9 <\/span>zp\u011btn\u00e9 vazb\u011b<\/b>.<\/span><\/li>\n
  • \u0161et\u0159it n\u00e1klady, \u010dlov\u011bkohodiny a energii<\/b>, d\u00edky jednoduchosti tvo\u0159en\u00ed dotazn\u00edku a p\u0159ehlednosti prost\u0159ed\u00ed pro jejich tvorbu; pr\u00e1ci nyn\u00ed zvl\u00e1d\u00e1 zastat v podstat\u011b <\/span>jedin\u00fd \u010dlov\u011bk<\/b>. <\/span><\/li>\n
  • efektivn\u011bji <\/span>identifikovat probl\u00e9my<\/b> a <\/span>p\u0159ijmout opat\u0159en\u00ed<\/b>.<\/li>\n<\/ul>\n<\/div>\n
    \"Mobelix
    Spokojen\u00fd t\u00fdm M\u00f6belix<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"
    M\u00f6belix, mezin\u00e1rodn\u00ed s\u00ed\u0165 prodejen n\u00e1bytku a bytov\u00fdch dopl\u0148k\u016f, pat\u0159\u00edc\u00ed k rakousk\u00e9mu koncernu XXXLutz, nab\u00edz\u00ed modern\u00ed n\u00e1bytek pro modern\u00ed z\u00e1kazn\u00edky. Jejich viz\u00ed je p\u0159i neust\u00e1l\u00e9m sledov\u00e1n\u00ed trend\u016f zprost\u0159edkov\u00e1vat z\u00e1\u017eitek z n\u00e1kupu spojen\u00fd s emoc\u00ed, p\u0159in\u00e1\u0161et inspiraci…<\/div>\n","protected":false},"author":3,"featured_media":6519,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[56],"tags":[44],"class_list":["post-4096","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-survio-pro-hr","tag-case-study"],"_links":{"self":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts\/4096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/comments?post=4096"}],"version-history":[{"count":5,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts\/4096\/revisions"}],"predecessor-version":[{"id":6520,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts\/4096\/revisions\/6520"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/media\/6519"}],"wp:attachment":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/media?parent=4096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/categories?post=4096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/tags?post=4096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}