{"id":716,"date":"2013-04-18T14:51:46","date_gmt":"2013-04-18T12:51:46","guid":{"rendered":"http:\/\/blog.survio.cz\/?p=716"},"modified":"2021-09-27T17:03:06","modified_gmt":"2021-09-27T15:03:06","slug":"dotazniky-vzory-pro-hodnoceni-sluzeb","status":"publish","type":"post","link":"https:\/\/blog-cz.survio.com\/serialy\/dotazniky-vzory-pro-hodnoceni-sluzeb","title":{"rendered":"Dotazn\u00edky (vzory) pro hodnocen\u00ed slu\u017eeb"},"content":{"rendered":"<p>V\u00edtejte u \u0161est\u00e9ho d\u00edlu na\u0161eho seri\u00e1lu. Tentokr\u00e1t se zam\u011b\u0159\u00edme na <a href=\"\/\/www.survio.com\/cs\/typy-dotazniku\">dotazn\u00edky pro hodnocen\u00ed slu\u017eeb<\/a>. Ve zkratce by se dalo \u0159\u00edct, \u017ee pokud chcete zn\u00e1t n\u00e1zor na to, co d\u011bl\u00e1te, m\u011bli byste zam\u00ed\u0159it pr\u00e1v\u011b sem. V\u00a0t\u00e9to kategorii se nenach\u00e1z\u00ed jen hodnocen\u00ed slu\u017eeb, ale i produkt\u016f.<\/p>\n\n<h2>Z\u00edsk\u00e1vejte zp\u011btnou vazbu a hodnocen\u00ed z\u00e1kazn\u00edk\u016f<\/h2>\n<p>Pokud lidem nab\u00eddnete nevyzkou\u0161enou slu\u017ebu, je pravd\u011bpodobn\u00e9, \u017ee bude m\u00edt mnoho chyb, kter\u00e9 jste p\u0159ehl\u00e9dli. Ty samoz\u0159ejm\u011b lze odstranit za pochodu. Lep\u0161\u00ed ale je, eliminovat je je\u0161t\u011b p\u0159ed uveden\u00edm na trh. <strong><a href=\"\/\/www.survio.com\/cs\/\">Dotazn\u00edky<\/a> z\u00a0t\u00e9to kategorie m\u016f\u017eete pou\u017e\u00edt tak\u00e9 v\u00a0p\u0159\u00edpad\u011b, \u017ee chcete svou slu\u017ebu zlep\u0161it nebo porovnat s\u00a0konkurenc\u00ed.<\/strong> Lid\u00e9 budou spokojen\u00ed a budou se k\u00a0V\u00e1m vracet \u010dast\u011bji.<\/p>\n\n<h2>V\u00fdsledky dotazn\u00edk\u016f m\u016f\u017eete ve slu\u017eb\u00e1ch pou\u017e\u00edt:<\/h2>\n<ul>\n \t<li><strong>Reklama \u2013<\/strong> to, \u017ee v\u00a0reklam\u011b pouk\u00e1\u017eete na ty opravdu skv\u011ble funguj\u00edc\u00ed \u010d\u00e1sti Va\u0161\u00ed slu\u017eby, m\u016f\u017ee p\u0159in\u00e9st sv\u00e9 ovoce.<\/li>\n \t<li><strong>Chod firmy \u2013<\/strong> z\u00edskan\u00e9 tipy na zlep\u0161en\u00ed slu\u017eby m\u016f\u017eete nap\u0159\u00edklad vz\u00edt v\u00a0\u00favahu p\u0159i zm\u011bn\u00e1ch struktury cel\u00e9 firmy.<\/li>\n \t<li><strong>Zlep\u0161en\u00ed samotn\u00e9 slu\u017eby<\/strong> <strong>\u2013<\/strong> p\u0159ipom\u00ednky z\u00a0dotazn\u00edk\u016f pomohou ud\u011blat co nejv\u00edce u\u017eivatelsky p\u0159\u00edv\u011btivou slu\u017ebu.<\/li>\n \t<li><strong>Objeven\u00ed a odstran\u011bn\u00ed chyb<\/strong> <strong>\u2013<\/strong> u\u017eivatel\u00e9 vid\u00ed na Va\u0161\u00ed slu\u017eb\u011b spoustu chyb, kter\u00e9 nemus\u00edte objevit. Dotazn\u00edkem m\u016f\u017eete chyby odhalit a napravit je\u0161t\u011b p\u0159ed uveden\u00edm na trh.<\/li>\n<\/ul>\n<h2>P\u0159\u00edklady dotazn\u00edk\u016f<\/h2>\n<ul>\n \t<li><strong><a title=\"Dotazn\u00edk- Hodnocen\u00ed autosalonu\" href=\"https:\/\/www.survio.com\/vzor-dotazniku\/hodnoceni-autosalonu\" target=\"_blank\" rel=\"noopener noreferrer\">Dotazn\u00edky pro hodnocen\u00ed autosalonu<\/a><\/strong> \u2013 \u010d\u00edm V\u00e1\u0161 autosalon zaujme na prvn\u00ed pohled? C\u00edt\u00ed se u V\u00e1s v\u00a0prodejn\u011b z\u00e1kazn\u00edci uvoln\u011bn\u011b? M\u016f\u017eete nap\u0159\u00edklad zjistit, \u017ee zam\u011bstnanci jsou skv\u011bl\u00ed, ale okrasn\u00e9 ke\u0159e venku by pot\u0159ebovaly lep\u0161\u00ed p\u00e9\u010di. Nav\u00edc z\u00edsk\u00e1te kontakt na z\u00e1kazn\u00edky, kte\u0159\u00ed maj\u00ed opravdu z\u00e1jem odeb\u00edrat Va\u0161e novinky a nebudete muset rozes\u00edlat hromady spam\u016f.<\/li>\n \t<li><strong>Hodnocen\u00ed kvality autoservisu, spokojenost s n\u00e1kupem nov\u00e9ho vozidla \u010di spokojenost s opravou vozidla<\/strong> samotn\u00e9ho jsou jen dal\u0161\u00ed dopl\u0148kov\u00e9 dotazn\u00edky, kter\u00e9 m\u00e1te v oblasti prodeje a servisu automobil\u016f k dispozici.<\/li>\n \t<li><strong>Dotazn\u00edk spokojenosti s\u00a0ubytov\u00e1n\u00edm v\u00a0hotelu<\/strong> \u2013 jak jsou host\u00e9 spokojeni s\u00a0pokoji? A nest\u00e1lo by za \u00favahu vym\u011bnit kucha\u0159e? Mo\u017en\u00e1 by se recep\u010dn\u00ed mohl nau\u010dit jazyk nav\u00edc.<\/li>\n \t<li><strong><a title=\"Dotazn\u00edk- Spokojenost klienta v bance\" href=\"https:\/\/www.survio.com\/survey\/d\/D4Y8O1B1U3K4R8L5L\" target=\"_blank\" rel=\"noopener noreferrer\">Dotazn\u00edk spokojenosti klienta v\u00a0bance<\/a><\/strong> \u2013 i takov\u00e9 faktory, jako \u010distota pobo\u010dky nebo komunikativnost zam\u011bstnanc\u016f za p\u0159ep\u00e1\u017ekou mohou ovlivnit spokojenost klienta a jeho p\u0159\u00edpadn\u00fd odchod ke konkurenci. Zjist\u011bte, jak jste na tom Vy.<\/li>\n \t<li><strong><a title=\"Dotazn\u00edk- Hodnocen\u00ed spokojenosti z\u00e1kazn\u00edka v restauraci\" href=\"https:\/\/www.survio.com\/survey\/d\/D0S8J5B9Q3N1L3Y3T\" target=\"_blank\" rel=\"noopener noreferrer\">Dotazn\u00edk pro hodnocen\u00ed spokojenosti z\u00e1kazn\u00edka v\u00a0restauraci <\/a><\/strong>\u2013 nav\u0161t\u011bvuj\u00ed host\u00e9 Va\u0161i restauraci pravideln\u011b? A chutn\u00e1 jim u V\u00e1s? A pokud jim u V\u00e1s chutn\u00e1, l\u00edb\u00ed se jim i prost\u0159ed\u00ed? Odpov\u011bdi na podobn\u00e9 ot\u00e1zky, kter\u00e9 pomohou zlep\u0161it Va\u0161i restauraci, zodpov\u00ed tento dotazn\u00edk.<\/li>\n \t<li><strong>Dotazn\u00edk pro hodnocen\u00ed spokojenosti z\u00e1kazn\u00edka ve fast foodu<\/strong> \u2013 dostali jste j\u00eddlo tepl\u00e9 a v odpov\u00eddaj\u00edc\u00ed kvalit\u011b? Byla na V\u00e1s p\u0159\u00edjemn\u00e1 obsluha i ostatn\u00ed person\u00e1l?<\/li>\n<\/ul>\n<h2>Z\u00e1v\u011brem<\/h2>\n<p>Oblast\u00ed hodnocen\u00ed pomoc\u00ed online dotazn\u00edk\u016f, je nep\u0159ebern\u00e9 mno\u017estv\u00ed a jist\u011b se tato kategorie bude rychle rozr\u016fstat. V\u00a0dal\u0161\u00edm d\u00edle si p\u0159edstav\u00edme dotazn\u00edky pro kategorii Z\u00e1kaznick\u00e1 zp\u011btn\u00e1 vazba.<\/p>\n<p>M\u00e1te n\u00e1pad na dotazn\u00edk, kter\u00fd v t\u00e9to kategorii je\u0161t\u011b nem\u00e1me? Mysl\u00edte, \u017ee je tato kategorie firm\u00e1m u\u017eite\u010dn\u00e1? Diskutujte s\u00a0n\u00e1mi v\u00a0diskuzi pod \u010dl\u00e1nkem nebo n\u00e1s kontaktujte <a title=\"Survio\" href=\"\/\/faq.survio.com\/contact-support?lang=cs\" target=\"_blank\" rel=\"noopener noreferrer\">mailem<\/a> \u010di na <a title=\"Survio facebook\" href=\"\/\/www.facebook.com\/theSurvio\" target=\"_blank\" rel=\"noopener noreferrer\">facebooku<\/a>. T\u011b\u0161\u00edme se na va\u0161e zpr\u00e1vy.<\/p>","protected":false},"excerpt":{"rendered":"<div class=\"post-excerpt\">V\u00edtejte u \u0161est\u00e9ho d\u00edlu na\u0161eho seri\u00e1lu. Tentokr\u00e1t se zam\u011b\u0159\u00edme na dotazn\u00edky pro hodnocen\u00ed slu\u017eeb. Ve zkratce by se dalo \u0159\u00edct, \u017ee pokud chcete zn\u00e1t n\u00e1zor na to, co d\u011bl\u00e1te, m\u011bli byste zam\u00ed\u0159it pr\u00e1v\u011b sem. V\u00a0t\u00e9to&hellip;<\/div>\n","protected":false},"author":3,"featured_media":6535,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[],"class_list":["post-716","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-survio-pro-marketing"],"_links":{"self":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts\/716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/comments?post=716"}],"version-history":[{"count":5,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts\/716\/revisions"}],"predecessor-version":[{"id":4719,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/posts\/716\/revisions\/4719"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/media\/6535"}],"wp:attachment":[{"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/media?parent=716"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/categories?post=716"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog-cz.survio.com\/wp-json\/wp\/v2\/tags?post=716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}