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Survio Affiliate Program Terms of Service

By signing up to be an Affiliate in the Survio Affiliate Program (“Program”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Survio is a web-based service/product, which is the property of and is supported by “Survio s.r.o.”, a company based in Brno, Hlinky 70, 603 00, Czech Republic.

Survio reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at:

Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding affiliate commission payments earned during the violation. You agree to use the Affiliate Program at your own risk.

Account Terms

Address (PIN) verification overview

What is address verification?

To protect the security of accounts, Survio requires you to verify your address before we can send you payment. To do so, we need from you the information about your permanent address which you write to email,. Then is your Personal Identification Number (PIN) send to your permanent address. Afrerwards you send this PIN code to our email address

When will my PIN arrive?

We will print and send your PIN code to your permanent address after we get the information about this address from you.

When do I need to send my PIN?

You will have 2 months from the date you receive the letter for sending.

Where can I send my PIN?

Please send your PIN code to our email address

What if my PIN do not arrive?

If you do not receive your PIN code in 30 days after sending us the information about your permanent address, contact us again at

Links/graphics on your site, in your emails, or other communications

Once you have signed up for the Affiliate Program, you will choose a unique Affiliate Code. You are permitted to place links, banners, or other graphics we provide with your Affiliate Code on your site, in your emails, or in other communications. We will provide you with guidelines, link styles, and graphical artwork to use in linking to Survio. We may change the design of the artwork at any time without notice, but we won't change the dimensions of the images without proper notice.

To permit accurate tracking, reporting, and referral fee accrual, we will provide you with special link formats to be used in all links between your site and the Product Sites. You must ensure that each of the links between your site and the Product Sites properly utilizes such special link formats. Links to the Product Sites placed on your site pursuant to this Agreement and which properly utilize such special link formats are referred to as "Special Links." You will earn referral fees only with respect to sign-ups on a Survio product site occurring directly through Special Links; we will not be liable to you with respect to any failure by you or someone you refer to use Special Links or incorrectly type your Affiliate Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to this Agreement.

Affiliate links must point to the home page of the product being promoted. Deep links, or links to other pages inside the product site willnot earn credit.

Referral fees/commissions and payment

For a Product sale to be eligible to earn a referral fee, the customer must click-through a Special Link from your site, email, or other communications to a Product Site and sign up for the product during that session and next 60 days. There is no needed time frame, when the customer has to buy his first premium package. You will earn money even, when customer buys package one year after the sign up.

There are 2 types of referral fees that can be earned:

Sells commissions are earned once the customer has made their first payment. Recurring commissions are paid every year, starting on the second year, after the customer has made their first year payment. Commissions are only earned if a customer makes a payment.

All commissions are derived from the base price without the VAT (-0%). Affiliates are responsible to pay taxes in his country for all earnings from Survio affiliate partnership.

The commission structure is subject to change at our discretion. We will notify all Affiliates 15 days prior to a commission structure change. Commissions earned under the previous structure will be paid under the previous structure. Commissions under the new structure will be paid under the new structure.

We will only pay commissions on links that are automatically tracked and reported by our systems. We will not pay commissions if someone says they signed up or someone says they entered a referral code if it was not tracked by our system. We can only pay commissions on business generated through properly formatted special links that were automatically tracked by our systems.

We reserve the right to disqualify commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.

Payments only begin once you've earned more than 70 USD in affiliate income. If your affiliate account never crosses the 70 USD threshold, your commissions will not be realized or paid. We are only responsible for paying accounts that have crossed the 70 USD threshold.

Payments by PayPal

Commissions are paid by PayPal and only by PayPal. We can not send checks, credit credit cards, or send cash. You are required to have a PayPal account to receive commissions. If you don't have a PayPal account you can sign up for one at any time, but you will not be paid until you have one.

Identifying yourself as a Survio Affiliate

You may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between us and you, say you develop our products, say you are part of Survio s.r.o., or express or imply any relationship or affiliation between us and you or any other person or entity except as expressly permitted by this Agreement (including by expressing or implying that we support, sponsor, endorse, or contribute money to any charity or other cause).

You may not purchase products through your affiliate links for your own use. Such purchases may result (in our sole discretion) in the withholding of referral fees and/or the termination of this Agreement.

Payment schedule

As long as your current affiliate earning are over 70 USD, you'll be paid roughly every 45 days. If you haven't earned 70 USD since your last payment, we'll pay you roughly 45 days after you've crossed the threshold. Payments are only made via PayPal.

Customer definition

Customers who buy products through this Program will be deemed to be our customers. Accordingly, all of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. Because price changes may affect Products that you have listed on your site, you should not display product prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.

Your responsibilities

You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. For example, you will be solely responsible for:

Compliance with Laws

As a condition to your participation in the Program, you agree that while you are a Program participant you will comply with all laws, ordinances, rules, regulations, orders, licenses, permits, judgments, decisions or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.

Term of the Agreement and Program

The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to any Product Site, and all of our trademarks, trade dress, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Program. Survio reserves the right to end the Program at any time. Upon program termination, Survio will pay any outstanding earnings accrued above 70 USD.


Survio, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other Survio service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. Survio reserves the right to refuse service to anyone for any reason at any time.

Obligations on the part of the contracting party

The contracting party understands that Survio will not cooperate with a contracting party using a domain or subdomain which is confusingly similar to "Survio" or any other protected trademark and/or name right which belongs to Survio or its Affiliates.

The contracting party shall consider Survio`s trademarks and name rights when conducting a "paid search"-campaign in order to improve its rankings at search engines. The contracting party agrees not to use keywords that are similar to "Survio" or any other protected trademark and/or name right belonging to Survio, including but not limited to: "survio", "surv-io" "surv io".

If Survio determines in its sole discretion, that the contracting party has engaged in any form of spamming or advertises Survio’s services in any other unauthorized way, Survio may (without limiting any other rights or remedies available to it) withhold any commission otherwise payable to the contracting party under this Agreement and/or terminate this Agreement with immediate effect upon its notice at any time during the term of this contract.

Relationship of Parties

You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section.

Limitations of Liability

We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under this Agreement.


We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, noninfringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the Product Sites will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.

Independent Investigation



Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be submitted to confidential arbitration in Brno, Czech Republic, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the Czech Republic (and you consent to non-exclusive jurisdiction and venue in such courts) or any other court of competent jurisdiction. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


This Agreement will be governed by the laws of the European Union and the Czech Republic, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

The failure of Survio to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Survio and govern your use of the Service, superceding any prior agreements between you and Survio (including, but not limited to, any prior versions of the Terms of Service).