Your survey is always ACTIVATED for response collection from the moment it is created by default.


When you want to DEACTIVATE it, stop collecting answers and follow this tutorial.


1. Open your Dashboard page with all of your projects (My Surveys).


Find the survey you want to STOP (Deactivate) and click the switch to “position OFF”.



DEACTIVATED surveys are not collecting answers and can be found in the section: ” Inactive surveys”.


2. There is a second method on how to stop collecting answers. Open the survey and click on the Settings in the top menu.

Use the first switch for Activation / Deactivation for answer collection.



If you share your survey with people which is NOT collecting answers (It is DEACTIVATED), they will not be able to submit it. All visitors of Stopped surveys will see this warning message:



Tip: It may occur that one day, you will see the switch in the ON position, which means active response collection. But the next day the switch goes to the OFF position. Why does this occur when you are sure that you did not alter anything? This usually happens when users set Automatic response collection deactivation.

036