This type of question is best for collecting comments, feedbacks, opinions, word suggestions, recommendations, ideas, etc.
Statistical (numerical) evaluation of text responses is very complex and cannot be automated. More advanced methods and specialized software are required for analysis of open-ended questions.
Respondents (customers, clients) write to you what they do not like, what they want to improve - in short, their opinions. It is good to read these answers and respond to them. You can find great ideas in the feedback which could help you improve your business.
Options & Settings
- Obligatory/optional question
- Add an image or video to the question.
- Input box format:
- text (maximum number of characters),
- or a place on the map (address).