Expand the number of clients who use your airline’s services repeatedly and gladly. Offer them a questionnaire template to assess air passenger satisfaction.
The survey sample is ideal for
- airline management,
- managers of customer support centers.
Find out according to which factors people decide when choosing an air carrier for their trip. To which destinations do they fly with you most often? Do they prefer direct flights or are they willing to buy a flight with a stopover in view of a better price? How satisfied are they with the scope and level of in-flight services? Can your flight crew handle all the service? Look for new opportunities and challenges. Build your company a good name and show what you are better at than the competition.
The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.