Auto Buying / Lease Survey

Auto Buying / Lease Survey

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Survio provides plenty of ready-made survey templates allowing further editing. Customize them by replacing generic texts, add your own questions, delete any extra etc. Collected responses are processed real-time in tables and charts using the most common file formats.

Auto Buying / Lease Survey

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

1. What is your gender?

  • Male
  • Female

2. Which category includes your age?

  • Under 18
  • 18-30
  • 31-45
  • 46-60
  • 61+

3. What was the most important reason for shopping at our dealership?

  • Advertising (TV, radio, newspaper etc)
  • Recommendation
  • Previous experience
  • Location

4. Did you buy or lease your new car?

  • Bought
  • Leased

5. Please rate the following aspects of the vehicle delivery:

  • Yes
  • No
  • N/A

Was the Owner's Manual explained to you?

  • Yes
  • No
  • N/A

Were all operating controls explained to you?

  • Yes
  • No
  • N/A

Did we have thoroughly inspect the vehicle?

  • Yes
  • No
  • N/A

Was the exterior clean and undamaged ?

  • Yes
  • No
  • N/A

Was enough time spent with you at the delivery time?

  • Yes
  • No
  • N/A

Were all your questions answered at the time of delivery?

  • Yes
  • No
  • N/A

Was the delivery of your vehicle a pleasant experience?

  • Yes
  • No
  • N/A

Was it delivered with all the features promised?

  • Yes
  • No
  • N/A

Was the vehicle's maintenance schedule explained to you?

  • Yes
  • No
  • N/A

Were all the terms of the warranty explained to you?

  • Yes
  • No
  • N/A

6. Please rate the following aspects of our sales staff:

  • Definitely
  • Mostly
  • Somewhat
  • Not at all
  • N/A

Handled your purchase in a professional and timely manner

  • Definitely
  • Mostly
  • Somewhat
  • Not at all
  • N/A

Worked as a team to best satisfy you

  • Definitely
  • Mostly
  • Somewhat
  • Not at all
  • N/A

Made you feel comfortable

  • Definitely
  • Mostly
  • Somewhat
  • Not at all
  • N/A

Made you confident that this was the right vehicle

  • Definitely
  • Mostly
  • Somewhat
  • Not at all
  • N/A

7. How satisfied were you with the process used to determine the trade-in value of your previous vehicle?

  • Extremely Satisfied
  • Very Satisfied
  • Satisfied
  • N/A
  • Dissatisfied
  • Very Dissatisfied

8. How likely would you be to purchase or lease another vehicle from us?

  • 100%
  • 75%
  • 50%
  • 25%
  • 0%

9. How comfortable were you with the way the we worked with you to arrange the final price, and financing for your new vehicle?

  • Extremely comfortable
  • Very comfortable
  • Comfortable
  • N/A
  • Uncomfortable
  • Very uncomfortable

10. What could we do to improve our service?

500

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