Cafe evaluation survey

Cafe evaluation survey

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Cafe evaluation survey

Hello,

Please take a few minutes of your time to fill in the following survey.

1. How often do you visit cafes?

  • Daily
  • Several times a week
  • Once a month
  • Several times a month
  • Once a year
  • Several times a year
  • Never

2. How would you rate as a customer the staff at our cafe?

Please mark: 1 - Excellent, 5 - Worst

  • 1
  • 2
  • 3
  • 4
  • 5

A member of staff noticed me and served me immediately

  • 1
  • 2
  • 3
  • 4
  • 5

The staff were helpful and pleasant

  • 1
  • 2
  • 3
  • 4
  • 5

The staff didn't create any tension

  • 1
  • 2
  • 3
  • 4
  • 5

The service i was provided was quick

  • 1
  • 2
  • 3
  • 4
  • 5

The staff met all my needs quickly and to my satisfaction

  • 1
  • 2
  • 3
  • 4
  • 5

3. To what extent do you agree with the following statements referring to your experience in our cafe?

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

The quality and speed of service was excellent

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

The food served was of a high quality and tasted good

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

The price list was affordable

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

The cafe environment was comfortable and soothing

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

The cafe menu was adequate for my needs

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

An Internet connection was available and fast enough for my needs.

  • I strongly agree
  • I agree
  • I disagree
  • I strongly disagree

4. How would you rate our coffee?

5. Would you recommend our cafe to a friend or colleague?

  • Yes
  • No

6. Please confirm your gender:

  • Male
  • Female

7. To which of the following age groups do you belong?

  • Under 20
  • 20 - 30
  • 30 - 40
  • 40 - 50
  • 50 - 60
  • Over 60

8. Would you like us to improve any aspect of our cafe to suit you better?

500

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