Consumer Shopping Trends Survey

Consumer Shopping Trends Survey

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Map your customers with a questionnaire template on consumer shopping behavior. Create a promotional strategy and sales plan for your target groups.

The survey sample is ideal for

  • company management,
  • marketing and sales departments,
  • production and product departments.

Do your customers shop more online or in a store? What type of goods do they look for most often? Do they prefer payment in cash or by card? To what extent do they use special events? You will use this survey sample to ask questions about consumers’ shopping habits, to which you will adapt your business style. Their answers will help you better organize the store, the structure and clarity of the website, to simplify orders on the e-shop. Gain an advantage over the competition.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

Consumer shopping trends questionnaire template

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

1. Do you do most of your shopping in:

  • In Stores
  • Internet (online)

2. When shopping for home improvement items do you usually shop at:

  • Discount Stores
  • Hardware Stores
  • Internet (online)
  • Supermarket
  • Hypermarket
  • Mall

3. When shopping for household cleaning items, do you shop mainly at:

  • Discount Store
  • Grocery Store
  • Supermarket
  • Hypermarket
  • Mall
  • Internet (online)

4. When shopping for clothing do you usually shop at:

  • Discount Stores
  • Specialty Stores
  • Malls
  • Catalogs
  • Duty Free Shops
  • Internet (online)
  • Second-hand stores

5. When shopping for jewelry do you usually shop at:

  • Discount Stores
  • Chain Jewelry Stores
  • Independent Jewelers
  • Catalogs
  • Internet (online)
  • Individuals

6. When shopping for books do you usually shop at:

  • Discount Stores
  • Chain Bookstores
  • Independent Bookstores
  • Mail Order Book Clubs
  • Internet (online)

7. When shopping for music do you usually shop at:

  • Discount Stores
  • Chain Music Stores
  • Independent Music Stores
  • Mail Order Music Club
  • Internet (online)

8. How do you usually pay for your purchases?

  • Cash
  • Credit Card
  • Pay Pal
  • Credit Card Online
  • Wire Transfer

9. How many times during the past 6 moths did you purchase something online?

  • 0x
  • 1-5x
  • 5-10x
  • 10+

10. How many times during the past six months did you purchase something through a catalog?

  • 0x
  • 1-5x
  • 5-10x
  • 10+

11. Do you usually purchase extended warranties on products when available?

12. Please tell us what can we do to improve:

500

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