Did the programme deliver?

Hi 👋 How [programme name] actually worked for you: the content, the teaching and whether you can use any of it. Say what fell short, that is what changes the next run. Under 2 minutes.

2. Why did you enrol in [programme name]?

Select one answer

  • Career advancement
  • The subject interests me
  • Requirement for current job
  • Desire to change career path

3. How would you rate [programme name]?

Select one answer in each row

  • Poor
  • OK
  • Great

Content

  • Poor
  • OK
  • Great

Structure

  • Poor
  • OK
  • Great

Materials

  • Poor
  • OK
  • Great

Teachers

  • Poor
  • OK
  • Great

Support

  • Poor
  • OK
  • Great

4. Was it worth the price?

Select one answer

  • Definitely not
  • Probably not
  • Not sure
  • Probably yes
  • Definitely yes

5. Have you used what you learned yet?

Select one answer

  • Yes, already at work
  • Yes, but outside work
  • Not yet, but I will
  • No, I do not think I will

6. How likely are you to enrol in another programme?

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

Not at all likely

Extremely likely

7. What should we change next time?

500

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Survey Templates Education

Continuing Education Feedback

Who it's for

Course providers, language schools and professional training. Send it a few weeks after the course ends.

Who answers

People who finished the course, in two minutes, on a phone.

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What you'll see

  • Whether they have actually used what they learned
  • Why they enrolled in the first place
  • Whether it felt worth the price
  • How likely they are to sign up for the next course, which is the cheapest sale you have

How to get good answers

  • Wait a few weeks. On the last day everyone is grateful; a month later they know whether it was useful.
  • The question about enrolling again is the one that pays for the survey. A returning student costs a fraction of a new one.
  • Ask why they enrolled. If most people came for a certificate and you are selling knowledge, your marketing is aimed at the wrong thing.
  • Send it to people who dropped out too. They are the ones who can tell you where the course lost them.

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