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Customer Care Survey

Dear Sir / Madam,

Thank you for visiting this survey. By filling out this 5-10 minute survey, you will help us continue to provide the very best customer care and service.

1 How long did you have to wait for first contact with a customer service representative?
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2 How eager were our customer service representatives to help you?
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3 How quickly did the customer service representatives at our company resolve the issue?
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4 How knowledgeable were our customer service representatives?
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5 How clear was the information given?
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6 How many of your questions did the customer service representatives resolve?
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7 Was your experience with our customer service better or worse than you had expected?
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