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Dear customer👋
Your opinion matters to us. Please take 5 minutes to give us your feedback which will help us improve quality of our products/services and make sure you're always left with a positive experience.
We truly appreciate your insight and your time.
Important: Questions 6 - 10 serve to further identify your customers. If not needed for a more detailed insight, feel free to remove them.
Popularity 15 ×
Find out how much effort a customer needs to exert to achieve their goal, eg. use your product/service, find the desired information, or get an issue resolved.
The survey sample is ideal for
Use this simple customer satisfaction metric to identify glitches along the customer journey. The Customer Effort Score survey template will easily deliver valuable data that will help you provide the best customer experience, get new leads, maintain retention and reduce churn. In order to view the full picture of how loyal your customers are to the company, products, services or the brand itself, it is advisable to combine Customer Effort Score and the NPS®.
The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.
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Survey templates make your start quick and smooth. Collect any feedback effortlessly.