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E-Shop Evaluation Survey

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

What was the main reason you visited "name-of-your-e-shop"?
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How easy was it to navigate to the "name-of-your-e-shop"?
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How easy was it to browse our inventory?
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How easy was it to find a particular item you were looking for?
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Did you make a purchase from our online store?
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How easy was it to move items into your shopping cart?
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How easy was it to modify items in your shopping cart?
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For instance to change quantity, color, size, etc.

How easy was it to resume shopping after placing items in your shopping cart?
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How satisfied were you with the available shipping options?
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0/5

How did you pay for your purchase?
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Was your order complete when you received it?
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Did you return any items you purchased from our online store?
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What was the main reason for your return?
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Were you satisfied with the return process?
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What was the main reason you did not make a purchase from our online store?
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Overall, how satisfied were you with your shopping experience at our online store?
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0/5

How did you learn about "name-of-your-e-shop"?
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Do you think you will shop at our online store again?
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What can we do to improve your experience at our online store?

1500 characters remaining