How do you shop for clothes?

Hi 👋 A few questions about what you buy, where, and what decides it. There are no wrong answers, we're mapping how people really shop for clothes. Under 3 minutes.

1. How often do you buy clothes?

Select one answer

  • Several times per week
  • Several times per month
  • Several times per year
  • Less often
  • Rarely / only when necessary

2. Why do you buy new clothes?

Select up to 3 answers

  • To follow current fashion trends
  • To replace old or worn-out clothes
  • For a special occasion or event
  • To express personal style
  • For comfort or practicality
  • Because of discounts or promotions

3. What matters most when you choose?

Drag them into your order, most important first.

  • Quality
  • Price
  • Brand
  • Sustainability
  • Design

4. Where do you usually buy clothes?

Select one or more answers

  • Physical retail stores
  • Online stores
  • Instagram or TikTok shops
  • Local designers or boutiques
  • Second-hand or thrift stores

5. How often do you return clothes you buy online?

Select one answer

  • I never return anything
  • Now and then
  • Often
  • I order several sizes and return the rest
  • I do not buy clothes online

6. What usually makes you decide to buy?

Select one answer

  • Reviews I read online
  • Someone recommended it
  • Impulse, I just liked it
  • Something I saw on social media
  • A discount or a sale

7. How much do you usually spend on one item of clothing?

Select one answer. Amounts are in [currency].

  • Under 20
  • 20–49
  • 50–99
  • 100–199
  • 200 or more

8. What is hard to find when you shop for clothes?

500

Use template

Fashion Shopping Habits

Who it's for

Clothing brands, boutiques and online shops who want to know where their customers buy when they are not buying from you.

Who answers

Shoppers in your market, customers or not. Eight questions.

Use template

What you'll see

  • Where people actually buy clothes, including the places you do not compete in yet
  • What decides the purchase, ranked by the shoppers themselves
  • What they went looking for and could not find anywhere

How to get good answers

  • Ask beyond your own mailing list. Your customers already like you and cannot tell you about the ones who do not.
  • Run it once a year, at the same time. Fashion habits shift by season and you want the same season each time.
  • Leave your brand out of the questions. People answer differently once they know who is asking.
  • The returns question is the honest one. People who return often are not unhappy customers, they are your best ones.

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