Customer satisfaction in fast food questionnaire template

Dear Sir / Madam,

thank you for visiting us. By filling out this 5-10 minute survey, you will help us obtain the very best results.

1. Please rate the following aspects of the food quality:

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The food is served hot

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The menu has a good variety of items

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The quality of food is excellent

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The food is tasty and flavorful

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The food is fresh

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

2. Please rate the following aspects of the product prices:

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The food is a good value for the money

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

Prices are competitive

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

3. Please rate the following aspects of the restaurant service:

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

My food order was correct and complete

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

Employees are patient when taking my order

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

I was served promptly

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The menu board was easy to read

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The drive-thru sound system was clear

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

Employees speak clearly

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

Employees are friendly and courteous

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

The service is excellent

  • Strongly Disagree
  • Disagree
  • Neutral
  • Agree
  • Strongly Agree

4. Please rate your overall satisfaction with our restaurant service:

  • Very satisfied
  • Satisfied
  • Neither satisfied nor dissatisfied
  • Dissatisfied
  • Very dissatisfied

5. If you have any comments related to our services, please share them:

500

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Fast Food Restaurant Survey

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Show your best. Don’t give customers room for dissatisfaction. Get an impulse for new chanllenges and goals in the fast food evaluation questionnaire template.

Use template — it’s free

The survey sample is ideal for

  • fast food managers.

Fast food is not just about speed, but above all about the quality of food, the range of the menu and the overall comfort that you provide as part of these services. You can rely on knowledge of the environment and your own judgment in business development, but knowledge of the customer and his/her needs has a far greater effect. With our satisfaction survey, you will achieve this and, depending on the answers you receive, you will be able to prepare promotional events, train staff, change design or adjust processes to achieve maximum effect.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

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