Health Insurance evaluation survey

Health Insurance evaluation survey

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Are the insured satisfied with the services and treatment cost coverage? Find it out. Use a health insurance company evaluation questionnaire template.

The survey sample is ideal for

  • insurance company management,
  • insurance brokers.

Are you planning to expand your portfolio, open a new branch or are you thinking about suitable loyalty bonuses for the existing insured? Do your website and news presentation in the online world work? Use the health insurance company evaluation questionnaire to obtain data that will help you identify shortcomings as well as provide impetus for the further growth and development of the organization. In the long run, you can use similar surveys to see how effective your promotional activities are.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

Health insurance evaluation questionnaire template


Please take a few minutes of your time to fill in the following survey.

1. How long have you been with your current health insurance provider?

  • Less than a year
  • 1 - 3 Years
  • 3 - 5 Years
  • 5 - 10 Years
  • 10 Years or more

2. Where would you most likely go for information on health insurance?

  • High street health insurance branch
  • Over the phone
  • A health insurance website
  • A price comparison website

3. Are you satisfied with how health insurance services are described and communicated?

  • Very satisfied
  • Satisfied
  • Adequate
  • Dissatisfied
  • Very dissatisfied

4. Does the coverage of your insurance stretch far enough to cover a range of medical services?

  • Broad coverage
  • Sufficient coverage
  • Average coverage
  • Subnormal coverage
  • Very little coverage
  • Activity specific coverage

5. Are you currently receiving health insurance coverage form us?

  • Yes
  • No

6. How would you rate your overall satisfaction with the service and offer you received?

7. Were we able to provide you with adequate insurance?

  • Yes
  • No

8. Are you attracted to any of the other insurance plans provided by our company?

  • No

9. How satisfied are you with us overall?

10. How would you suggest we improve our services to cater to you better?


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