Health / Leasure Center evaluation survey

Health / Leasure Center evaluation survey

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Health / Leasure Center evaluation survey

Hello,

Please take a few minutes of your time to fill in the following survey.

1. Where did you first hear about us?

  • Advertising
  • Internet
  • Recommendation

2. How often do you use the health and leasure center?

  • Several times a week
  • Once a week
  • Several times a month
  • Several times per year

3. What is your opinion of our reception staff?

  • Very nice
  • Nice
  • Neutral
  • Unpleasant
  • Annoying

4. How do you prefer to use the health and lesure center?

  • Active relaxation (squash, spinning...)
  • Passive relaxation (massage, sauna...)

5. Which of the following activities would you be most likely to choose?

  • Squash
  • Spinning class
  • Aerobic exercise
  • Badminton
  • Fitness training
  • Massage
  • Mud wrap treatment
  • Beer bath

6. How did you feel after using the health and leasure center?

  • Great
  • Better
  • No better, no worse
  • Worse
  • Much worse

7. Please rate your experiences with our fitness and therapy staff against the following statements:

  • I strongly agree
  • I agree
  • I am unsure
  • I disagree
  • I strongly disagree

The staff operated professionaly at all times

  • I strongly agree
  • I agree
  • I am unsure
  • I disagree
  • I strongly disagree

The staff were sensitive and perceptive to my needs

  • I strongly agree
  • I agree
  • I am unsure
  • I disagree
  • I strongly disagree

The staff met all my requirements

  • I strongly agree
  • I agree
  • I am unsure
  • I disagree
  • I strongly disagree

The staff are well informed and explain everything clearly

  • I strongly agree
  • I agree
  • I am unsure
  • I disagree
  • I strongly disagree

8. How would you rate the range of services and facilities we offer?

  • Excellent
  • Good
  • Average
  • Sufficient
  • Inadequate

9. How do you rate the health and leasure center overall?

Please rate: 1 - Excellent, 5 - Worst

  • 1
  • 2
  • 3
  • 4
  • 5

The facilities, equipment and hygiene at the center

  • 1
  • 2
  • 3
  • 4
  • 5

The number and quality of the health programs on offer

  • 1
  • 2
  • 3
  • 4
  • 5

The number and quality of other services offered by the center

  • 1
  • 2
  • 3
  • 4
  • 5

10. Would you recommend the health and leasure center to a friend?

  • Yes

11. How do you think we can improve? Please tell us in your own words:

500

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