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Office Visit Survey

Dear Sir / Madam,

Thank you for your visit. By filling out this short survey, you will help us continue to provide a welcoming environment and the best in service.

1 What was the nature of your visit?
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2 Did you have an appointment?
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3 How long did you have to wait before you were greeted by a representative?
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4 How satisfied were you with the amount of time you had to wait for a representative?
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5 How courteous and friendly were our staff?
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6 How satisfied were you with the way you were treated by the staff?
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7 How satisfied were you with the way your questions were answered?
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8 Were your questions answered fully?
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9 How knowledgeable were the staff?
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10 Overall, what affect would you say your visit to our office had on you?
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11 Was there anything specific that you liked / disliked or that we can do to make any future visit to our office more pleasant?
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