Was it worth your time?

Who it's for

Conference, festival and trade show organisers. Send it the same evening or the morning after, while people are still travelling home.

Who answers

Everyone who attended, on a phone, in two minutes. No name required.

What you'll see

• A rating for every part of the event, so you can tell the programme from the catering
• Why people came, and whether it was one speaker or the whole line-up
• How many would recommend it to a colleague, and what the ones who would not say instead
• First-timers and regulars separated, because they never want the same thing

How to get good answers

• Send it within 24 hours. A week later you get politeness instead of detail.
• Put the link in the closing slide and in the follow-up email. The QR on the screen catches people while they are still in the room.
• Ask what to do differently, not what they liked. The first question gets you a plan, the second gets you compliments.
• Read the answers from people who came for one session only. They are the easiest group to lose next year.