Product Feedback Survey

Product Feedback Survey

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How do customers view your product? The product satisfaction evaluation questionnaire template shows how they decide and when is the best time to innovate.

The survey sample is ideal for

  • marketing departments,
  • sales representatives,
  • senior store managers.

With the product satisfaction evaluation questionnaire, you will receive useful information that will allow you to understand customer expectations. Accordingly, you can take steps to make the necessary changes - modernizing the design, adding new features, adjusting the price. Don’t stick to the idea that you know what’s best for the customer. Offer what the customers are calling for or where they will see the benefit. Satisfaction, not only with the product, means a stable clientele, positive references and new business opportunities.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

Product satisfaction evaluation questionnaire template

Dear Customer / Prospective customer,

Thank you for visiting us.

By filling out this quick 5-10 minute survey, you will help us to provide you with a better product.

1. What do you like most about our new product?


2. What would you change to improve our new product?


3. What do you like most about similar products currently available from other companies?


4. If our new product were available today, how likely would you be to buy it?

  • Likely
  • Not sure
  • Not likely

5. If you are not likely to use our new product, why not?

  • Do not need a product like this
  • Do not want a product like this
  • Satisfied with competing products currently available
  • Cannot afford a product like this
  • Not willing to pay for a product like this

6. What would make you more likely to use our new product?


7. How important is convenience when choosing this type of product?

  • Extremely important
  • Very important
  • Important
  • Slightly important
  • Not at all important

8. Overall, How satisfied are you with your experience using our new product?

  • Extremely satisfied
  • Satisfied
  • Indifferent
  • Dissatisfied
  • Extremely dissatisfied

9. If our new product were available today, how likely would you be to recommend it to others?

  • Extremely likely
  • Very likely
  • Likely
  • Slightly likely
  • Not at all likely
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