What needs fixing?

Hi 👋 [school name] wants to know how the building works for the people who use it: classrooms, toilets, lockers, sports and wifi. Tell us what is fine and what is not. Nobody will know who answered what. Under 2 minutes.

2. Are you a student or a member of staff?

Select one answer

  • Student
  • Member of staff

3. How would you rate the classrooms?

Select one answer in each row

  • Poor
  • OK
  • Great

Warmth

  • Poor
  • OK
  • Great

Lighting

  • Poor
  • OK
  • Great

Desks and chairs

  • Poor
  • OK
  • Great

Boards and screens

  • Poor
  • OK
  • Great

Cleanliness

  • Poor
  • OK
  • Great

4. How would you rate the rest of the school?

Select one answer in each row

  • Poor
  • OK
  • Great

Toilets

  • Poor
  • OK
  • Great

Lockers and storage

  • Poor
  • OK
  • Great

Sports facilities

  • Poor
  • OK
  • Great

Computers and wifi

  • Poor
  • OK
  • Great

Getting to school

  • Poor
  • OK
  • Great

5. Is there anywhere you avoid?

Select up to 2 answers

  • The toilets
  • Changing rooms
  • Corridors between lessons
  • The canteen
  • Nowhere

6. What should the school fix first?

Select up to 2 answers

  • Toilets
  • Heating
  • Classroom furniture
  • Computers and wifi
  • Sports facilities
  • Lockers and storage
  • Cleaning

7. Anything else the school should know?

500

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School Facilities Satisfaction

Who it's for

Schools deciding where the repair budget goes. Run it before the plan is written.

Who answers

Students and staff, anonymously, in two minutes. They say which of the two they are.

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What you'll see

  • Which places in the building people avoid, which is the fastest way to find the real problem
  • Classrooms, toilets, corridors and outdoor space rated separately
  • What to fix first, ranked by the people who use the building
  • Students and staff compared, because they rarely name the same thing

How to get good answers

  • The question about avoiding places is the one that finds the toilets. On paper the toilets are always fine.
  • Ask students and staff in the same survey with one flag to tell them apart. Two separate surveys make the comparison much harder.
  • Run it before the budget is decided. Asking afterwards just documents a decision people had no part in.
  • Publish the ranking and then follow it. A repair list that ignores the survey guarantees nobody answers the next one.

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