Prove to customers you can do more than deliver on time. The courier company evaluation questionnaire template tells you what other services to implement.
The survey sample is ideal for
- owners and management of transport/forwarding companies.
Map out what can affect the smooth running of the order and use this feedback to your advantage. Focus on maximum simplification of the ordering process. Train the staff of the customer support and complaints department. Regularly inform customers about upcoming news. Work to increase reliability, average delivery times, affordability, and overall customer satisfaction. The transport company evaluation questionnaire template will bring you these and other suggestions.
The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.