2. Are you local or visiting?

Select one answer

I live here
I'm visiting

3. Did anything we suggested change your plans?

Select one answer

Yes, I stayed longer
Yes, I went somewhere new
Yes, I bought tickets or a tour
No, my plans were already set

4. What did you come for?

Select one or more answers

Travel and transport info
Events in the region
Brochures or souvenirs
A guided city tour
Tickets
Internet or photocopier

5. How would you rate the information centre?

Select one answer in each row

Poor
OK
Great

Range of information

Poor
OK
Great

Usefulness

Poor
OK
Great

Staff

Poor
OK
Great

Comfort of the space

Poor
OK
Great

6. Did you get what you came for?

Select one answer

Yes
Partly
No

7. Have you used our website?

Select one answer

Yes, and I found what I needed
Yes, but I did not find what I needed
No, I have not used it

8. What would make your next visit better?

500

Tourist Information Center Feedback

Who it's for

Tourist information centres and destination offices. Run it through the season, on a tablet at the desk.

Who answers

Visitors and locals who came in. Two minutes, anonymous.

Use template

What you'll see

What people came looking for and did not get, which is a ready-made list of what your materials are missing
Whether a recommendation actually changed their plans, which is the whole job of an information centre
Locals and visitors split apart
Whether they had already been to the website, and what it did not answer

How to get good answers

A tablet at the desk gets far more answers than a link. People answer while they are still in the building.
Ask what they came for even when you could not help. Those answers are the leaflets you need to print.
The question about changed plans is your best number. A visitor who stays an extra day because of one recommendation is the case for the whole centre.
Read the website answers separately. Most of what people come in to ask should have been findable online.

What people say about us

Marketing manager, HR specialist and sales director sharing their experience with Survio.

Survey creation is straightforward and simple. Easy to navigate as a survey creator as well as a survey respondent. Quick to make unique surveys tailored to your and your company's purpose.

Linda W. Marketing manager

I've been able to design multiple surveys in just a few minutes. I'm particularly excited about the data collection, analysis, reporting & exporting capabilities, which are critical to my success as an HR.

Liam J. HR specialist

I highly recommend Survio as it is user-friendly and professional. It is definitely worth updating the free account to get more advanced features and make it an integral part of your workflow.

Edward G. Sales director

It’s not just a template. You’ll get the entire survey platform to collect desired data and understand them.

Create your survey now

Did the visit help you?

2. Are you local or visiting?

3. Did anything we suggested change your plans?

4. What did you come for?