Veterinary Clinic evaluation survey

Veterinary Clinic evaluation survey

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Present yourself with quality services. Ask clients using a veterinary clinic evaluation questionnaire template how satisfied they are with caring for their pets.

The survey sample is ideal for

  • veterinary clinics and consulting rooms.

The online veterinary clinic evaluation questionnaire offers an insight into your institution in a number of aspects, such as the level of confidence in the attending staff, expertise and approach to animals, material equipment of the clinic, the overall background of the clinic and more. Give clients space to express themselves, to praise you, but at the same time to propose suggestions for possible changes that they would welcome. By putting these recommendations into practice, you will secure a regular clientele and, thanks to positive references, you will certainly expand it further.

The questionnaire template can be fully edited. Survio will process your answers into well-arranged tables and graphs.

Veterinary clinic evaluation questionnaire template

Hello,

Please take a few minutes of your time to fill in the following survey.

1. Why did you choose our veterinary clinic?

  • Good recommendations
  • Its the closest clinic to you
  • It is the most well known to you
  • It is the best advertised

2. What was your opinion of the staff at the clinic?

  • Nice
  • Helpful
  • Accommodating
  • Unpleasant
  • Unprofessional

3. Which of our Vets did you see?

  • Vet 1
  • Vet 2
  • Vet 3

4. Please rate the attending Vet against the following attributes:

Please mark: 1 - Excellent, 5 - Worst

  • 1
  • 2
  • 3
  • 4
  • 5

Professionalism

  • 1
  • 2
  • 3
  • 4
  • 5

Respect for the animal

  • 1
  • 2
  • 3
  • 4
  • 5

Communication

  • 1
  • 2
  • 3
  • 4
  • 5

Implementation of procedures

  • 1
  • 2
  • 3
  • 4
  • 5

Sensitivity to both the animal and the owner

  • 1
  • 2
  • 3
  • 4
  • 5

5. How would you rate your overall satisfaction with the clinic?

6. Please rate the clinic the level of trust and confidence you have in it:

7. Were our prices reasonable for the treatment required?

  • Quite reasonable
  • Affordable
  • Unaffordable
  • Totaly inappropriate

8. How would you rate the staff and the overall condition of our clinic?

Please mark: 1 - Excellent, 5 - Worst

  • 1
  • 2
  • 3
  • 4
  • 5

The professionalism of our staff

  • 1
  • 2
  • 3
  • 4
  • 5

The facilities, equipment and security at our clinic

  • 1
  • 2
  • 3
  • 4
  • 5

The waiting time for examinations and treatments

  • 1
  • 2
  • 3
  • 4
  • 5

The quality of our Vets

  • 1
  • 2
  • 3
  • 4
  • 5

9. Would you recommend us to a friend or collegue?

  • Yes

10. How do you think we should improve our services in future? Please tell us:

500

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