Did you have fun?

Hi 👋 Hope you had a good day at [park name]. A few questions about the slides, the queues and everything around them. Under 2 minutes.

1. How was the day?

2. Who did you come with?

Select one answer

  • With my children
  • With friends
  • With my partner
  • With a group or a party

3. How would you rate [park name]?

Select one answer in each row

  • Poor
  • OK
  • Great

Slides and pools

  • Poor
  • OK
  • Great

Lifeguards and safety

  • Poor
  • OK
  • Great

Cleanliness

  • Poor
  • OK
  • Great

Food and drink

  • Poor
  • OK
  • Great

Waiting times

  • Poor
  • OK
  • Great

Staff

  • Poor
  • OK
  • Great

Value for money

  • Poor
  • OK
  • Great

4. Did you buy food or drink here?

Select one answer

  • Yes, we ate here
  • Just drinks or ice cream
  • No, we brought our own
  • No, it seemed too expensive
  • No, the queue was too long

5. What should we work on next?

Select up to 2 answers

  • More slides and attractions
  • More shade and seating
  • Better food
  • Shorter queues
  • Cheaper family tickets
  • More for small children

6. Would a season pass interest you?

Select one answer

  • Yes, tell me more
  • Maybe, depends on the price
  • No, we come once a year
  • We already have one

7. How likely are you to recommend [park name]?

  • 0
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10

Not at all likely

Extremely likely

8. Anything else we should know?

500

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Survey Templates Business Specific

Water Park Visitor Satisfaction

Who it's for

Water parks, aquacentres and pools. Run it through the season, not just in August.

Who answers

Visitors, on a phone, on the way home. Two minutes.

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What you'll see

  • Why people did not spend anything on food, split between price and queues
  • The park rated on cleanliness, slides, changing rooms and staff
  • Who they came with, because a family and a group of teenagers judge the day differently
  • Whether a season pass would interest them

How to get good answers

  • Ask why people did not buy food, not just whether they did. Too expensive and the queue was too long need completely different fixes.
  • Put a QR at the exit and on the locker key card. People answer on the way home, not three days later.
  • Read the answers by who they came with. Families care about the toddler pool; nobody else mentions it.
  • The season pass question is free market research. Run it all season and you know how many to print.

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