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Harrodsburg Animal Hospital Satisfaction Survey
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Please take a few minutes of your time to fill in the following survey.
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Harrodsburg Animal Hospital - Satisfaction Survey
1
Why did you choose our veterinary clinic?
Good recommendations
Its the closest clinic to you
It is the most well known to you
It is the best advertised
Social media presence
Other (please specify)
2
What was your opinion of the staff at the clinic?
Select all that apply
Nice
Helpful
Accommodating
Unpleasant
Unprofessional
3
Which of our veterinarians did you see?
Dr. Alex Turcotte
Dr. Thomas Turcotte
Dr. Candice Pace
4
Please rate the attending veterinarian against the following attributes:
Please mark: 1 - Excellent, 5 - Worst
1
2
3
4
5
Professionalism
Respect for the animal
Communication
Implementation of procedures
Sensitivity to both the animal and the owner
5
How would you rate your overall satisfaction with the clinic?
6
Please rate the clinic the level of trust and confidence you have in it:
7
Were our prices reasonable for the treatment required?
Quite reasonable
Affordable
Unaffordable
Totaly inappropriate
8
How would you rate the staff and the overall condition of our clinic?
Please mark: 1 - Excellent, 5 - Worst
1
2
3
4
5
The professionalism of our staff
The facilities, equipment and security at our clinic
The waiting time for examinations and treatments
The quality of our Vets
9
Who was your technician today?
You can find your technician's name listed on your invoice.
10
What would you rate your experience with your technician?
11
Would you recommend us to a friend or collegue?
Yes
No (please specify your reason/s)
12
How do you think we should improve our services in future? Please tell us:
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