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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Customer Satisfaction Survey
1

What is entity you are working for?

Select one or two answers
2

Please provide your name or the name of your application.

Please provide your name and/or the name of your application in the textbox.
3

How would you rate the support reaction time?

Please select one option.
4

Rate the support quality

Please rate from 1 to 10 stars.
5

How do you find the user management system?

Please provide your feedback in the text box.
6

Do you find the available documentation helpful?

Please select one option.
7

How do you rate the upgrade process?

Please select one option.
8

Did you find the costs reasonable for the service/product?

Please select one option.
9

Have the trainings been beneficial for you?

Please select one option.
10

How do you find the language options provided?

Please provide your feedback in the text box.
11

Rate the performance of web-based applications

Please rate from 1 to 10 stars.
12

Rate the comfort/performance of fat clients

Please rate from 1 to 10 stars.
Thank you for your time and your feedback.

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