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Business Solutions Services

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

How easy do you find it to get entity guidance at the moment?

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2

Do you know where to go to get entity guidance?

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3

Do you usually receive entity guidance within the timeframes it's needed?

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4

When you receive entity guidance do the responses provide you with all of the information required to do your job?

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5

Do you find the current method to request entity guidance user friendly?

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6

In an ideal world, forgetting the current tools and processes in place, what would the ideal setup for entity guidance request look like for you?

7

What could be done to improve your overall experience of making entity guidance requests?

8

What could be done to improve your overall experience of making payment method guidance requests?

9

How easy do you find it to get payment method guidance at the moment?

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10

Do you know where to go to get payment method guidance?

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11

Do you usually receive payment method guidance within the timeframes it's needed?

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12

When you receive payment method guidance do the responses provide you with all of the information required to do your job?

Select one or more answers
13

Do you find the current method to request payment method guidance user friendly?

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14

In an ideal world, forgetting the current tools and processes in place, what would the ideal setup for payment method guidance request look like for you?

15

Imagine your job is to now be in charge of all ITVARs and VMEs in terms of their spend capabilities. What would you do to make improvements?

16

Do you think the entities we currently have for spend requirements are sufficient for what's needed to easily procure for our clients?

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17

Do you think the payment methods we currently have for spend requirements are sufficient for what's needed to easily procure for our clients?

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18

Do you have any further feedback on the current B2B processes that can help us to develop and improve them?