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Business Solutions Services
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How easy do you find it to get entity guidance at the moment?
Select one or more answers
Very simple
OK, could be better
Difficult
Impossible
2
Do you know where to go to get entity guidance?
Select one or more answers
Yes
No
3
Do you usually receive entity guidance within the timeframes it's needed?
Select one or more answers
Always
Generally yes
Sometimes
Never
4
When you receive entity guidance do the responses provide you with all of the information required to do your job?
Select one or more answers
Always
Generally yes
Sometimes
Never
5
Do you find the current method to request entity guidance user friendly?
Select one or more answers
Yes
No
It's ok, could be more user friendly
6
In an ideal world, forgetting the current tools and processes in place, what would the ideal setup for entity guidance request look like for you?
7
What could be done to improve your overall experience of making entity guidance requests?
8
What could be done to improve your overall experience of making payment method guidance requests?
9
How easy do you find it to get payment method guidance at the moment?
Select one or more answers
Very simple
OK, could be better
Difficult
Impossible
10
Do you know where to go to get payment method guidance?
Select one or more answers
Yes
No
11
Do you usually receive payment method guidance within the timeframes it's needed?
Select one or more answers
Always
Generally yes
Sometimes
Never
12
When you receive payment method guidance do the responses provide you with all of the information required to do your job?
Select one or more answers
Always
Generally yes
Sometimes
Never
13
Do you find the current method to request payment method guidance user friendly?
Select one or more answers
Yes
No
It's ok, could be more user friendly
14
In an ideal world, forgetting the current tools and processes in place, what would the ideal setup for payment method guidance request look like for you?
15
Imagine your job is to now be in charge of all ITVARs and VMEs in terms of their spend capabilities. What would you do to make improvements?
16
Do you think the entities we currently have for spend requirements are sufficient for what's needed to easily procure for our clients?
Select one or more answers
Yes
No
I don't know
17
Do you think the payment methods we currently have for spend requirements are sufficient for what's needed to easily procure for our clients?
Select one or more answers
Yes
No
I don't know
18
Do you have any further feedback on the current B2B processes that can help us to develop and improve them?
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