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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Price
Customer Service
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction level, with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Let us know the main issues bothering you.
4
How likely are you to recommend our service/product to others?
Choose one.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What improvements would you like to see in our service/product?
Share your suggestions for improvements.
6
How frequently do you use our service/product?
Select the option that best fits your usage frequency.
Daily
Weekly
Monthly
Occasionally
Never
7
Are you aware of all the features our service/product offers?
Select one option.
Yes
No
Partially
8
What is your preferred method of communication with us?
Choose your preferred communication channel.
Email
Phone
Live Chat
In-Person
Social Media
9
Do you find our service/product easy to use?
Answer with a yes or no.
Yes
No
10
Would you like to participate in future product/service testing?
Let us know your interest in participating.
Yes, I'm interested
No, I'm not interested
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