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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best represents what you appreciate the most.
Quality
Customer service
Price
Convenience
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction level on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Please select one option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Do you find our service/product easy to use?
Please select one option based on your experience with the ease of use.
Yes, very easy to use
Somewhat easy to use
Not very easy to use
Not easy to use at all
7
What features do you find most valuable in our service/product?
Please select all the features that you find valuable.
Ease of use
Performance
Design
Flexibility
Customer support
8
How often do you use our service/product?
Please select the frequency of your usage.
Daily
Weekly
Monthly
Yearly
Rarely
9
What is your preferred method of communication for updates and promotions?
Please select your preferred method of receiving communication.
Email
SMS
Phone
Social media
Mail
10
Overall, how satisfied are you with our service/product?
Please rate your overall satisfaction on a scale from 1 to 10.
Submit