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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Select the option that best represents what you appreciate about our service/product.
Quality
Customer Service
Price
Variety
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Describe what bothers you the most about our service/product.
4
What improvements would you like to see in our service/product?
Share your suggestions on what improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to a friend or colleague?
Rate your likelihood to recommend on a scale of 1 to 10, where 1 is very unlikely and 10 is very likely.
6
Which aspect of our service/product needs the most improvement?
Choose the aspect that you think needs the most improvement in our service/product.
Delivery Time
Website User Experience
Product Quality
Customer Support
7
How often do you use our service/product?
Select how frequently you use our service/product.
Daily
Weekly
Monthly
Occasionally
8
What feature do you find most valuable in our service/product?
Choose the feature that you find most valuable in our service/product.
Ease of Use
Functionality
Performance
Design
9
Would you like to see more promotions/offers for our service/product?
Indicate if you would like to see more promotions/offers for our service/product.
Yes
No
10
How satisfied are you with the customer support provided?
Rate your satisfaction with the customer support provided.
Submit