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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best describes your opinion.
Quality
Price
Customer Service
Innovation
2
On a scale of 1 to 10, how satisfied are you with our service/product overall?
Please rate your satisfaction on a scale from 1 to 10, with 1 being the least satisfied and 10 being the most satisfied.
3
What bothers you the most about our service/product?
Please describe the issue that bothers you the most.
4
Which aspect would you like to see improved the most?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select the option that best describes your likelihood to recommend.
Highly Likely
Likely
Neutral
Unlikely
6
What feature do you think is missing from our service/product?
Please describe the feature that you believe is missing.
7
How often do you use our service/product?
Please select the option that best describes your usage frequency.
Daily
Weekly
Monthly
Rarely
8
What is the biggest strength of our service/product?
Please describe the biggest strength you perceive.
9
Which aspect of our service/product needs the most improvement?
Please provide details on the aspect that you think needs improvement the most.
10
Would you consider purchasing from us again in the future?
Please select the option that best reflects your likelihood to purchase again.
Yes
No
Maybe
Submit