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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction from 1 (Very Unsatisfied) to 10 (Very Satisfied).
3

What bothers you the most about our service/product?

Describe what bothers you the most.
4

How likely are you to recommend our service/product to a friend or colleague?

Rate your likelihood from 1 (Not Likely) to 10 (Very Likely).
5

What improvements would you like to see in our service/product?

Share any suggestions for improvements.
6

Which aspect of our service/product do you think needs the most improvement?

Select the aspect that you think needs the most improvement.
7

Do you find our service/product easy to use/navigate?

Answer yes or no.
8

How would you rate the value for money of our service/product?

Rate the value for money from 1 (Poor value) to 10 (Excellent value).
9

What features do you find most useful in our service/product?

Select all features that you find useful.
10

Additional comments or suggestions

Feel free to provide any additional feedback or suggestions.