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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Choose one option that best represents your opinion.
Quality
Customer Service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Provide details on what aspects bother you the most.
4
How likely are you to recommend our service/product to others?
Choose one option based on your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What improvements would you like to see in our service/product?
List specific improvements or features you desire.
6
Which aspect of our service/product do you find the most satisfying?
Choose the most satisfying aspect in your opinion.
Quality
Customer Service
Price
Convenience
7
What could we do to enhance your experience with our service/product?
Provide suggestions for enhancing your experience.
8
How often do you use our service/product?
Choose the frequency that best describes your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
Do you find our service/product user-friendly?
Share your opinion on the user-friendliness of our service/product.
Yes
No
Somewhat
10
Any additional comments or suggestions?
Feel free to provide any additional feedback or suggestions.
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