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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please choose the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
Rate our service/product
Please rate our service/product on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you.
4
What do you think needs improvement?
Please provide details about what improvements you would like to see.
5
How likely are you to recommend us to a friend or colleague?
Please rate how likely you are to recommend us on a scale of 1 to 10.
6
Which feature do you find most valuable in our service/product?
Please choose the option that represents the feature you find most valuable.
Usability
Performance
Design
Innovation
7
How satisfied are you with our customer support?
Please rate your satisfaction with our customer support on a scale of 1 to 10.
8
What could we do to enhance your experience with us?
Please provide suggestions on how we can enhance your experience with us.
9
Do you find our service/product user-friendly?
Please choose Yes or No.
Yes
No
10
Overall, how satisfied are you with our service/product?
Please rate your overall satisfaction with our service/product on a scale of 1 to 10.
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