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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Choose one option that best represents your appreciation.
Quality
Customer service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Provide your feedback in text format.
4
What feature would you like to see improved in our service/product?
Share your thoughts on the improvement you would like.
5
How likely are you to recommend our service/product to others?
Choose one option that best represents your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which aspect of our service/product needs the most improvement?
Select one option that needs the most improvement.
Quality
Customer service
Price
Innovation
Convenience
7
What additional services/features would you like us to offer?
Provide your suggestions in text format.
8
How often do you use our service/product?
Indicate the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
What motivates you to choose our service/product over others?
Share the reasons for your preference.
10
Have you faced any issues with our service/product? If yes, please describe.
Provide details of any issues you have encountered.
Submit