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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Choose one option that best represents your appreciation.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Provide your feedback in text format.
4

What feature would you like to see improved in our service/product?

Share your thoughts on the improvement you would like.
5

How likely are you to recommend our service/product to others?

Choose one option that best represents your likelihood to recommend.
6

Which aspect of our service/product needs the most improvement?

Select one option that needs the most improvement.
7

What additional services/features would you like us to offer?

Provide your suggestions in text format.
8

How often do you use our service/product?

Indicate the frequency of your usage.
9

What motivates you to choose our service/product over others?

Share the reasons for your preference.
10

Have you faced any issues with our service/product? If yes, please describe.

Provide details of any issues you have encountered.