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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What aspect of our service do you value the most?
Choose the option that best represents what you value the most.
Quality
Price
Customer Service
Innovation
Convenience
2
Rate your overall satisfaction with our service
Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What is the biggest concern you have regarding our service?
Please provide details about your main concern.
4
How likely are you to recommend our service to a friend or colleague?
Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
5
Which of the following features would you like to see improved?
Select the feature you believe needs improvement the most.
User Interface
Performance
Reliability
Features
Compatibility
6
What additional services would you like to see us offer?
Please provide details of any additional offerings you would like from us.
7
On a scale of 1-10, how easy was it to access our service?
Rate from 1 to 10, where 1 is very difficult and 10 is very easy.
8
What is the primary reason you choose our service over competitors?
Please select the main reason that influenced your choice.
Quality
Price
Customer Service
Brand Reputation
Innovation
9
Do you have any suggestions for how we can enhance your experience with our service?
Please share any suggestions you have for improving your experience with us.
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