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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What aspect of our service do you value the most?

Choose the option that best represents what you value the most.
2

Rate your overall satisfaction with our service

Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What is the biggest concern you have regarding our service?

Please provide details about your main concern.
4

How likely are you to recommend our service to a friend or colleague?

Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
5

Which of the following features would you like to see improved?

Select the feature you believe needs improvement the most.
6

What additional services would you like to see us offer?

Please provide details of any additional offerings you would like from us.
7

On a scale of 1-10, how easy was it to access our service?

Rate from 1 to 10, where 1 is very difficult and 10 is very easy.
8

What is the primary reason you choose our service over competitors?

Please select the main reason that influenced your choice.
9

Do you have any suggestions for how we can enhance your experience with our service?

Please share any suggestions you have for improving your experience with us.