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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What features of our service/product do you appreciate the most?

Select one option that best fits your answer.
2

How satisfied are you with our service/product on a scale of 1 to 10?

Rate your satisfaction level from 1 (least satisfied) to 10 (most satisfied).
3

What aspects of our service/product bother you the most?

Please provide a brief description of what bothers you.
4

What improvements would you like to see in our service/product?

Please provide suggestions on how we can enhance our service/product.
5

How likely are you to recommend our service/product to others?

Select one option that best reflects your likelihood to recommend.
6

Which aspect of our service/product do you think needs the most improvement?

Select one option that you think needs the most improvement.
7

What is the main reason you choose our service/product over competitors?

Please briefly describe the main reason for choosing our service/product.
8

On a scale of 1 to 10, how likely are you to continue using our service/product?

Rate your likelihood to continue using our service/product from 1 (least likely) to 10 (most likely).
9

Would you like to see any new features added to our service/product? If yes, please specify.

Provide details of any new features you would like to see added.
10

How easy was it to purchase/use our service/product?

Select one option that best describes how easy it was to purchase/use our service/product.