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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Survio
1
What do you appreciate the most about our service/product?
Choose the option that best represents what you appreciate the most.
Quality
Price
Customer Service
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Provide a brief description of what bothers you the most.
4
Which of the following areas would you like to see improvement in?
Select all that apply.
Product Quality
Customer Service
Delivery Speed
Website User Experience
Variety of Products
5
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
6
In what ways can we improve our communication with you?
Share your thoughts on how we can enhance our communication with you.
7
Are there any features you wish our product/service had?
Share any additional features you would like to see in our product/service.
8
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
9
What is your preferred method of providing feedback to us?
Choose your preferred method of sharing feedback with us.
Online Form
Email
Phone Call
In-person Meeting
Social Media
10
Overall, how would you rate your experience with our service/product?
Rate your overall experience on a scale of 1 to 10.
Submit