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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best describes what you appreciate.
2

Rate your overall satisfaction

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide a brief description of what bothers you.
4

How likely are you to recommend us to a friend or colleague?

Select one option that best describes your likelihood to recommend.
5

Rate the effectiveness of our communication

Rate the effectiveness on a scale of 1 to 10.
6

What would you like to see improved in our service/product?

Please provide your suggestions for improvement.
7

How satisfied are you with the delivery time?

Select one option that best describes your satisfaction.
8

Rate the user-friendliness of our service/product

Rate the user-friendliness on a scale of 1 to 10.
9

What additional features would you like to have?

Please describe any additional features you would like to have.
10

How well do we meet your expectations?

Select one option that best describes how well we meet your expectations.