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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select one option that best describes what you appreciate the most.
Quality
Customer service
Price
User experience
Other
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide details on what bothers you the most.
4
How likely are you to recommend us to a friend or colleague?
Please select one option that best describes your likelihood to recommend us.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What suggestions do you have for improving our service/product?
Please provide your suggestions for improvement.
6
On a scale of 1 to 5, how would you rate the ease of use of our service/product?
Please rate the ease of use on a scale from 1 (Difficult) to 5 (Very Easy).
7
Which aspect of our service/product do you think needs the most improvement?
Please select one option that you think needs the most improvement.
Customer support
Product features
Delivery speed
Website usability
Other
8
What is the primary reason you chose our service/product?
Please select the primary reason for choosing our service/product.
Quality
Price
Recommendation
Convenience
Other
9
Would you like to share any additional feedback with us?
If you have any other feedback to share, please feel free to do so.
10
How responsive have we been to your inquiries or concerns?
Please rate our responsiveness on a scale from 1 (Not responsive) to 5 (Very responsive).
Submit