“Globotics and the impact of technology in hospitality”

Benefits for hoteliers: IoT, Robotics

Benefits for customers

Integrated chip: control your environment in real time

Dressing room: Virtual wardrobe offering an unlimited choice of clothes to customers

Food: Room-service based on food designed with a 3D printer

Sport: Holographic personal trainer

Virtual reality: an immersive experience for business travelers far from their loved ones

Optimized: It has a multitude of tools for comparing offers in the palm of its hand. Hoteliers must therefore redouble their efforts to get its attention.

Frictionless: From booking to check-out, the customer wants the journey to be smooth and simple. This means that some steps must be automated.

Individualized: to feel special, the customer expects a certain level of personalization based on their history

Interactive: Through personalization, the customer expects to be offered services in a proactive manner.

Sustainable: the customer is aware of the ecological impact of the trip. He therefore waits for establishments to meet certain standards.