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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select one option that best represents your opinion.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Briefly describe the issue that bothers you the most.
4

What improvements would you like to see in our service/product?

Provide your suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10.
6

Which features do you find most useful in our service/product?

Select all the features that you find useful.
7

How often do you use our service/product?

Select the frequency that best describes your usage.
8

Do you find our service/product value for money?

Provide your opinion on the value for money aspect.
9

How easy is it to contact our customer service?

Rate the ease of contacting customer service on a scale of 1 to 10.
10

Are there any specific areas where you feel we excel?

Share the areas where you think we excel as a service/product.