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Maintenance survey

Thank you for taking a moment to provide feedback on your recent service request. Your input is important to us and helps ensure we continue to provide excellent service. Please answer the following quick questions to let us know how we did!

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1

Please rate the overall quality of the service using a scale of 1 to 5.

(1 being the worst and 5 the best)
2

Did the technician arrive at the scheduled time?

Select one answer
3

Was the repair completed to your satisfaction?

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4

Was the work completed in a timely manner?

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5

Was the maintenance technician knowledgeable on the subject and the repairs?

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6

Did the technician leave the work area in a safe and clean condition after completing the repair?

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7

Was the technician courteous and respectful toward you and other members of your household during the service?

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8

Is any additional work or repairs needed?

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9

Do you have any additional comments, concerns, or requests for follow-up?

Please leave apartment number, name and phone number and the office will contact you to schedule a time for maintenance to come back, or to help resolve any issues.

Thank you for sharing your feedback! We value your input and will use it to continue improving our service. If you have any further questions or need assistance, please don't hesitate to reach out.

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