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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best reflects what you appreciate.
2

How would you rate our service/product?

Please rate our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you to help us improve.
4

What improvements would you like to see in our service/product?

Please share any suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Please select an option that best represents your likelihood to recommend.
6

Which aspect of our service/product do you find most valuable?

Please choose the most valuable aspect to you.
7

What feature do you think is missing from our service/product?

Please specify any features you would like to see added.
8

Are there any difficulties you face while using our service/product?

Please describe any difficulties you encounter to help us assist you better.
9

What is your overall satisfaction level with our service/product?

Please rate your overall satisfaction on a scale from 1 to 10.
10

How can we enhance your experience with our service/product?

Please provide suggestions on how we can make your experience better.