.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Select one option that best reflects what you appreciate.
Quality
Price
Customer Service
Innovativeness
2
How satisfied are you with our service/product?
Rate our service/product from 1 to 10 (1 being the lowest and 10 being the highest).
3
What bothers you about our service/product?
Please provide details on what aspects bother you or need improvement.
4
What is your preferred method of communication with us?
Select one option that you prefer for communication.
Email
Phone
Chat
In-person meeting
5
How likely are you to recommend our service/product to others?
Rate your likelihood from 1 to 10 (1 being the lowest and 10 being the highest).
6
What additional features would you like to see in our service/product?
Please provide details on any new features you would like us to introduce.
7
How often do you use our service/product?
Select one frequency that best describes your usage.
Daily
Weekly
Monthly
Occasionally
8
What improvements would you suggest for our customer service?
Please provide details on any enhancements you would like to see in our customer service.
9
Have you encountered any issues while using our service/product? If yes, please describe.
Please provide details on any issues faced while using our service/product.
10
How well do you understand our pricing model?
Select one option that best reflects your understanding of our pricing model.
Very Well
Somewhat Well
Not Well
Not at all
Submit