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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best reflects what you appreciate.
2

How satisfied are you with our service/product?

Rate our service/product from 1 to 10 (1 being the lowest and 10 being the highest).
3

What bothers you about our service/product?

Please provide details on what aspects bother you or need improvement.
4

What is your preferred method of communication with us?

Select one option that you prefer for communication.
5

How likely are you to recommend our service/product to others?

Rate your likelihood from 1 to 10 (1 being the lowest and 10 being the highest).
6

What additional features would you like to see in our service/product?

Please provide details on any new features you would like us to introduce.
7

How often do you use our service/product?

Select one frequency that best describes your usage.
8

What improvements would you suggest for our customer service?

Please provide details on any enhancements you would like to see in our customer service.
9

Have you encountered any issues while using our service/product? If yes, please describe.

Please provide details on any issues faced while using our service/product.
10

How well do you understand our pricing model?

Select one option that best reflects your understanding of our pricing model.