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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you about our service/product.
4

What suggestions do you have for improvement?

Please provide your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale of 1 to 10 (1 being least likely and 10 being most likely).
6

Which aspect of our service/product needs the most improvement?

Please select the most critical aspect that needs improvement.
7

How often do you use our service/product?

Please select the frequency of your usage.
8

Are you aware of all the features our service/product offers?

Please indicate your level of awareness.
9

How easy is it to use our service/product?

Rate the ease of use on a scale of 1 to 10 (1 being very difficult and 10 being very easy).
10

Would you like to share any additional comments or feedback?

Feel free to provide any additional comments or feedback.