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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents your opinion.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please describe the issue in detail.
4

What can we improve to better meet your needs?

Please provide your suggestions for improvement.
5

How likely are you to recommend us to others?

Please select the option that best represents your likeliness to recommend us.
6

What aspect of our service/product exceeded your expectations?

Please describe the aspect that exceeded your expectations.
7

Do you think our pricing is competitive in the market?

Please select 'Yes' or 'No'.
8

How easy was it to use our service/product?

Please rate the ease of use on a scale from 1 to 10.
9

Did you encounter any technical issues while using our service/product?

Please select 'Yes' or 'No'.
10

What is the most important feature of our service/product to you?

Please indicate the feature that is most important to you.