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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describe what you appreciate.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details of what bothers you.
4

How likely are you to recommend us to a friend or colleague?

Please select your likelihood on a scale of 1 to 5.
5

Which aspect would you like to see improved in our service/product?

Please select the aspect you would like to see improved.
6

How often do you use our service/product?

Please select the option that best fits your usage frequency.
7

What is your preferred method of communication for updates and promotions?

Please select your preferred method of communication.
8

Are there any features you would like to see added to our service/product?

Please provide details of the features you would like added.
9

How easy is it to reach our customer service when you have an issue?

Please rate the ease of reaching our customer service on a scale of 1 to 5.
10

In your opinion, what sets us apart from our competitors?

Please describe what you think makes us stand out from our competitors.