.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Please select the option that best describe what you appreciate.
Quality
Price
Customer service
Convenience
Innovation
2
How satisfied are you with our service/product?
Please rate your satisfaction on a scale of 1 to 10.
3
What bothers you about our service/product?
Please provide details of what bothers you.
4
How likely are you to recommend us to a friend or colleague?
Please select your likelihood on a scale of 1 to 5.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
Which aspect would you like to see improved in our service/product?
Please select the aspect you would like to see improved.
Speed of service
Product variety
Communication
User experience
Other
6
How often do you use our service/product?
Please select the option that best fits your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
7
What is your preferred method of communication for updates and promotions?
Please select your preferred method of communication.
Email
SMS
Phone
Social media
Other
8
Are there any features you would like to see added to our service/product?
Please provide details of the features you would like added.
9
How easy is it to reach our customer service when you have an issue?
Please rate the ease of reaching our customer service on a scale of 1 to 5.
10
In your opinion, what sets us apart from our competitors?
Please describe what you think makes us stand out from our competitors.
Submit
Create a survey